Refund Policy

Help on Refunds

Refund Deadlines

Registration, tuition, technology and course fees are refundable only if:

  • CNM cancels a class
  • After payment of non-resident tuition/fees a student's status is changed to resident,
  • Based on the following:
    • 12-16 week session/term: 100% refund through the 10th business* day of the session
    • 6-11 week session: 100% refund through the 7th business* day of the session
    • 3-5 week session: 100% refund through the 4th business* day of the session
    • 1-2 week session: 100% refund prior to the 1st day of the session
    • Intersession Classes do not follow the schedule listed above. Please refer to the Intersession Course Dates & Deadlines chart. 

The health occupations uniform course fees are refundable if the student does not receive the uniform, services, or materials associated with the fee and obtains a refund authorization from Health, Wellness & Public Safety, (505) 224-4111. Refunds are processed through the Cashier's Office.

For information on the Applied Technology Tool Kit Course fees, please see your course instructor for waiver or refund eligibility.

*Business Day is defined as Monday through Friday, excluding holidays.

Please refer to the Course Dates and Deadlines dashboard to find the last day for a refund for your course. 

View Course Dates and Deadlines Dashboard

Refund Method is Dependent on Payment Method

Refund Method is dependent on payment method, but remains at the discretion of CNM.

You must contact the Cashier's Office in person or by telephone at (505) 224-3471 (to have your refund processed). If you do not contact the Cashier's Office, refunds are processed after mid-term.

  • Payments made online by credit card are refunded first to the credit card use to make payment with. Second as direct deposit (if set up by the student through myCNM) to the student’s bank account. Last it is refunded by mailed check to the student’s current mailing address. Processing normally takes 3–5 business days.
  • Payments made by credit card in person or by telephone are refunded in person with the student’s identification and credit card. The student must sign for their credit. Credits normally take 3–5 business days to process.  If the student does not come in person, the refund will be processed 90 days after the payment is made. The refund will either be direct deposited (if set up by the student through myCNM) to the student’s bank account or a check will be mailed to the student’s current mailing address. 
  • Payments made by cash are either refunded as direct deposit (if set up by the student through myCNM) to the student’s bank account or a check will be mailed to the student's current mailing address.
  • Payments made by paper check are refunded either as direct deposit (if set up by the student through myCNM) to the student’s bank account or a check will be mailed to the student’s current mailing address. There is a 10-business day waiting period after payment before a refund can be processed. 
  • Payments made by electronic check are either direct deposited (if set up by the student through myCNM) to the student’s bank account or a check will be mailed to the student’s current mailing address. There is a 10-business day waiting period after payment before a refund can be processed. 

Instructions to set up direct deposit for refunds.

Extenuating Circumstances

  • Refunds due to students that are deceased are refunded by mailed check in the student’s name at the time of notification by the CNM Records Office. Checks are mailed to the student’s current mailing address.
  • Students who have established Power of Attorney to another individual are refunded by mailed check in the student’s name. Checks are mailed to the student’s current mailing address.