ITS Service Desk
Browse the services provided by the ITS Service Desk at CNM.
About Us
ITS Service Desk acts as the first contact for the ITS Department and is dedicated to providing excellent customer service and support via telephone, email, the ticketing system, and PC remote control. We measure our success weekly via industry-standard best practices Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
ITS Services Catalog
- See all of our available services in the ITS Services Catalog.
Hours of Operation
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24 hours a day, 7 days a week.
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Closed CNM holidays.
Please refer to the CNM Academic Calendar for important dates.
Ways to Contact Us
- Call (505) 224-HELP (4357)
- Email [email protected] to open a support ticket.
- Go to support.cnm.edu to open support ticket online.
Request ITS Services
How to use the Alemba Self-Service Portal
📞 (505) 224-HELP | ✉ [email protected]