Maintenance
Emergencies
To report emergency maintenance issues, please call the Maintenance Department at (505) 224-4565.
To Request Maintenance
General requests for maintenance should be made through the PPD Service Desk work order form.
After-Hours Emergencies
After-Hours emergency maintenance issues should be reported to CNM Security at (505) 224-3002.
For more information, please email [email protected].
This mission shall be accomplished by maintaining all:
- Mechanical systems
- Air conditioning and heating systems
- Plumbing systems
- Electrical systems
- Lighting systems
- And by supporting CNM's energy conservation policy and temperature guidelines
Maintenance Department of the Physical Plant
The Maintenance Department is staffed by the Maintenance Director and various skilled maintenance personnel with expertise in areas of air conditioning, refrigeration, heating, plumbing, hardware, etc. Maintenance personnel responds to requests to repair equipment of various types. Many repairs are done in-house, but sometimes specialized equipment requires special skills, and the Maintenance Department will arrange for an outside contractor to respond to the request for service.
After-hours building heating, cooling, and lighting systems operation
To comply with our energy conservation policy, buildings not in use will be set to a minimum run condition. During the winter break, most buildings' heating systems will be set to minimum temperature to conserve energy. It is advised that personal plants be taken home during extreme weather conditions over a long holiday. Exterior security lighting will remain on all night. Lights to rooms not in use should be turned off.
Requests for door and alarm services
All requests for alarm codes and door keys should be submitted to your Building Administrator for approval by the Security Department. Please note that Security will be given a key and their own alarm code unless other arrangements are made with the Security Director.
Requests for service by the Lock Shop should be entered at the Lock Shop FootPrints portal.